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SUGGESTED
The assistant drafted this. Nothing has been sent.
Leave this alone unless chat is slow or silent on your site. Some office networks hold streaming responses back, which looks exactly like nobody answering — WebSocket usually gets through those, and the timer works everywhere but is the slowest.
Exactly the address a browser sends: scheme://host,
with a port only if your site uses one. No trailing slash, no path.
A domain that is not listed here cannot show your chat.
Answers first, and hands over to you when it cannot.
Context, not instructions. It cannot be used to relax a safety rule, and the assistant states nothing that is not in here.
Mirroring the visitor is a guess made per message, and it guesses wrong on a one-word opener or an English product name inside a Thai sentence. Pinning a language settles it. Looked-up values — product names, order references — are never translated either way.
A shop with one owner is unattended most of the day. Draft everything at two in the morning means a visitor waits until breakfast for an answer the assistant already had.
Which service answers, and your own account with them. The bill for every reply goes to this account.
How much one visitor may do before this service starts refusing. Leave a box empty to use the service default, shown greyed inside it.
Sign-in attempts and the daily total are set by this service and cannot be changed here — they protect your agents' passwords and everyone else's shop on the same server.
Every correction and removal on this site, newest first. Who and when — never what the message said. Click a thread to open it.
Paste this into every page you want chat on.
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